Shipping Policy
Last Updated: April 2026
Shipping Policy – AMD Furniture Ltd.
At AMD Furniture Ltd., we aim to deliver your furniture safely and efficiently. This Shipping Policy outlines our processing times, delivery estimates, and responsibilities.
1. Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or dispatched on weekends or public holidays
- During peak periods, processing times may be extended, and customers will be notified
2. Delivery Timeframes
Delivery times depend on your location and the nature of the product.
- Standard Delivery: 5–10 business days
- Large Furniture Items: 7–14 business days (may require scheduled delivery)
- Expedited Delivery (if available): 2–5 business days
Delivery estimates are calculated from the date of dispatch, not the order date.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size
- Any additional delivery charges (e.g., remote area surcharges) will be clearly displayed before purchase
4. Delivery Method
We use trusted third-party courier and logistics providers to deliver your order.
For large or heavy furniture items:
- Delivery may be arranged via a specialist courier service
- You may be contacted to schedule a suitable delivery date and time
5. Order Tracking
- Once your order is dispatched, you will receive a shipping confirmation email
- Tracking details will be provided (where available)
6. Missed or Failed Deliveries
If you miss a scheduled delivery:
- The courier may attempt redelivery or contact you
- Additional delivery charges may apply for repeated failed attempts
7. Damaged or Lost Items
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide photos of any damage
We will investigate and:
- Arrange a replacement, repair, or refund where applicable
⚠️ Important:
AMD Furniture Ltd. is responsible for ensuring your order arrives in good condition. You should not be required to resolve issues directly with the courier.
8. International Shipping
- We currently deliver within the United Kingdom and selected international locations
- International delivery times and costs vary and will be shown at checkout
- Customers are responsible for any customs duties or import taxes (if applicable)
9. Delivery Restrictions
We currently do not deliver to certain remote areas. If your location is affected, we will inform you before processing your order.
10. Contact Information
If you have any questions regarding shipping, please contact us:
Email: info@amdfurnitureltd.co.uk
Phone: +44 7735 776 895
11. Company Information
AMD Furniture Ltd.
13. Company Information
AMD Furniture Ltd.
Registered in England & Wales
Company Registration Number: 14085636
Registered Office Address: 23 Lambeth Road, Kingstanding, Birmingham, West Midlands, England, B44 9NR